Refund policy

 

All approved refunds are issued as store credit. We do not provide cash refunds or refunds to the original payment method. Store credit will be issued as a voucher code and is valid for three months from the date of issue.

Defective, damaged or incorrect items may be returned within 30 days of receiving your order, subject to our return conditions.

• Items must be unworn, unwashed and returned in their original condition with all tags, packaging and accompanying items.

• Exchanges are subject to stock availability.

• If a direct exchange is unavailable, the approved refund will be issued as store credit.

• Sale, promotional and marked-down items are not eligible for return, exchange or store credit unless they are defective, damaged or incorrect.

• We will cover the return shipping cost for defective, damaged or incorrect items.

• For change-of-mind or sizing exchanges, the customer is responsible for all return and redelivery costs.

• Please contact our Customer Service team and wait for return instructions before sending your parcel.

• Online returns cannot be processed at our retail stores.

For complete eligibility requirements and return instructions, please read our Full Return Policy.